POSist, a leading cloud-based restaurant technology platform serving over 8,000 restaurants in 20 countries, recently announced the release of its latest technology featuring Digital Ordering and Industry-First Digital Postpaid Dining to help accelerate technology adoption in restaurants. The technology stack will assist restaurateurs to minimize physical interactions between patrons and the servers in a dine-in setup.
Launched in 2012 in India, POSist offers scalable, reliable, and easy to use point-of-sale technology. POSist enables restaurants to automate operations, integrate with aggregators, delight guests, and grow revenue. The Gulf market is among the fastest-growing regions for POSist. Countries like the UAE, Kingdom of Saudi Arabia, and Kuwait are primary markets for the company. In this region, POSist serves some of the leading restaurants like Food Tailors, Kava Noir, Pizza Di Rocco, Carnival by Tresind, A Cappella, Barbeque Nation, Jamie’s Italian, Punjab Grill,l among others
POSist can be used by restaurants of all formats and sizes including, Fine-Dine Restaurants, Casual Dining Restaurants, QSRs, Hotel Restaurants, Food Courts, Bar & Breweries, and Cloud or Dark Kitchens.
Commenting on the launch, Ashish Tulsian, co-founder and CEO, POSist Technologies said, “When we started working on the technology stack, we took into account the feedback received from our customers across regions. From the collective feedback, it was evident that the restaurant industry cannot be contactless, however, by using technology interventions at the right touchpoint, we can at least put ‘less contact’ in practice. That became the core essence of what we are releasing as our technology suite for the new normal.”
Digital Ordering Using QR Code
Using POSist’s dashboard, restaurants will have an option to generate QR code assigned to a particular table number. This QR code will be on display, on the respective table, where the guest will be seated. Once the guest is ready to order, all they have to do is scan the QR code, enter their mobile number and the menu will appear on their mobile browser through which they can select the items and place the order in a seamless way.
Wi-Fi Based Ordering
The feature allows consumers to place an order from their phones by simply connecting to the restaurant’s Wi-Fi at the property. Such Wi-Fi ordering makes the process much faster and secure as it is hosted on the restaurant’s network without any dependency on the customer’s mobile network. This feature can also work in offline mode in case of slower internet speed at the restaurant.
Industry-First Digital Postpaid Dining
In a dine-in environment, customers often repeat orders or make new ones for different courses. With the postpaid dining feature, guests can easily do that without the hassle of paying upfront every time a new order is placed. Once the repeat order is placed, the waiter will approach the table maintaining the prescribed social distance to confirm the order. On confirmation, the waiter shoots the order to KDS (Kitchen Display System) where the chef will receive a notification to start the preparation process. The guest can continue to reorder without any interruption just like they have been doing in the pre-COVID world.
Digital Bill & Payments
Bill settlement can be done without physically touching any bill book or receipt. Once the guest is through with the meal, they can request the bill directly from their mobile. The waiter assigned to the table will receive the notification and raise the bill. The same will appear on the customer’s phone along with the payment gateway for online payment or cash option. On making the payment, the receipt is automatically generated on the phone and a digital copy will be sent to the customer on WhatsApp and via SMS.
Offers Seamless Integrations
POSist offers over 100 + integrations across Online-ordering Platforms, Digital Wallets, Cloud Telephony Software, Table Reservation platforms, Loyalty Programs, and Delivery Integration with top online food aggregators.
In the Gulf, POSist software offers integrations with fast-growing companies such as –click2deliver, last-mile, and on-demand delivery technology provider. Acrelec, a global technology company focused on reinventing the customer experience for the restaurant and retail brands. Deliverect, a fast-growing tech start-up that connects third-party delivery platforms and food businesses around the globe and RadYes, a customizable, modular, and a complete plug-and-play digital ordering ecosystem for brands across geographies and industries.