THE FIRST “DIGITAL VACCINE” FOR THE HOTEL AND RESTAURANT INDUSTRY
The health crisis has accelerated the digitisation process in the hotel and restaurant industry. Structural changes happened as swiftly as Covid-19 spread around the world. In France, 53% of restaurant owners have created digital menus, and 80% of them will keep using them in the long run.
PINDOT was created to serve as “the first digital vaccine”: a user-friendly, intuitive online interface accessible via the cloud and commission-free that offers centralised and easily accessible services in just one click.
The main goals for this Dubaï and Switzerland based start-up: maximising revenues, optimising costs and streamlining customer relations, all while complying with health recommendations.
A CUTTING-EDGE ALGORITHM
Any hotel, restaurant, cafe or bar can deploy PINDOT in less than 10 minutes. The algorithm developed by PINDOT teams in Switzerland disrupts service and menu management: offers are optimally highlighted, and specific hours or areas can be targeted.
PINDOT centralises all services (room service, on-site service, delivery, click & collect, call to reception, etc.) and makes them available to customers without having to download an application or enter any personal data.
Commission-free click & collect and local-delivery module
With PINDOT, restaurant owners can implement new distribution channels such as local delivery or click & collect while asserting their independence from commission-based online delivery platforms. These channels will lead to fewer queues, in compliance with health recommendations: a win-win solution for both establishment and customers.
Improve staff management and comply with health recommendations
Any establishment, from a large hotel to a small restaurant, can be divided into zones. Services and staff can be assigned to each zone, at specific times. The relationship with the customer is established in just one click. No more watching out for the waiter, from now on everything is done digitally, in compliance with health regulations.
Connected menus to boost business
Digital menus are automatically available in 27 languages, for optimum accessibility by all customers. Managers can adjust their offers, add photos or videos, highlight a product or a special deal. On average, these features increase sales by 30 to 40%*.
Revolutionise ordering and payment
PINDOT is the first player to optimise order sequencing and manage group or individual orders. Thanks to technology developed in Switzerland, customers know who will serve them and when: they enjoy immediate availability and unrivalled speed of service.
Payment is also handled in a single click: customers receive their invoice and choose their method of payment. They can pay the whole bill or split it, add a tip, etc. They no longer have to wait for the waiter to bring the bill. This results in optimised table rotation, increased customers flow and higher turnover.
Channelled e-reputation: the manager can track reviews in real time and use them to improve their service before a comment appears on other platforms.
A precious time-saver for a sector that truly needs it. Pindot provides what every manager seeks: time and therefore money. On average, the interface contributes to 30% faster service, and 50% faster* when the establishment is at full capacity. Time is saved when browsing the menu, when ordering, all the way up to the payment process.
We know full well there will be a before and an after Covid in the hotel and restaurant sector, PINDOT aims to serve as the first “digital vaccine” for the industry to help foster change and accompany you in this transformation.
ACCESSIBILITY AND PRICING
PINDOT is available in English, French, Italian and German on: www.pindot.me